The Positive Pooch ("The Positive Pooch," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.thepositivepooch.com/, contact us, request information, submit a form, or otherwise interact with our website and services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
The information we collect depends on how you interact with our website.
Information You Provide Directly
When you contact us, register for a class, submit a form, make a payment, or otherwise communicate with us, we may collect information such as:
- First and last name
- Street address, city, state, and ZIP code
- Telephone number
- Email address
- Your dog's name, age, and breed
- Information about your dog's vaccinations, including rabies vaccination information
- Information about your dog's behavior, socialization, exercise, and training needs
- The date and time of the class you are registering for
- How you heard about us
- Payment method and, when you choose to pay by card, information such as the cardholder's name, card type, card number, expiration date, billing ZIP code, and security code
- Information contained in documents or records you provide to us, such as a rabies vaccination record
- Questions, comments, and other information you provide in messages or inquiries
- Your preference to receive news, tips, and other communications from us
- Any other information you voluntarily provide to us
Please provide only the information requested through our forms or otherwise necessary to provide the services you are seeking. If you choose to provide additional information, we will handle it in accordance with this Privacy Policy.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by us or by third-party services that operate on our behalf. This information may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Links or buttons clicked
- Referring website or URL
- Date and time of your visit
- General geographic information derived from your IP address
- Website usage and interaction information
- Other technical information associated with your browser or device
This information may be collected through cookies, analytics tools, tags, pixels, and similar technologies.
How We Use Information
We may use information we collect for legitimate business purposes, including to:
- Respond to questions, requests, and inquiries
- Provide information about our dog training and behavior services
- Register you and your dog for classes and services
- Communicate with you regarding a class, inquiry, or request
- Provide and manage our services
- Process payments, when applicable
- Understand your dog's training and behavior needs
- Maintain website functionality and security
- Understand website traffic and how visitors use our website
- Send news, tips, or other communications when you have requested or agreed to receive them
- Detect, prevent, and investigate fraud, abuse, security incidents, and other potentially harmful activity
- Comply with legal obligations and enforce our agreements
- Protect our rights, property, and users
- Carry out other purposes disclosed at the time information is collected or with your consent, when required
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, understand website usage, remember preferences, and measure the effectiveness of our website and marketing activities.
Cookies may be used for purposes such as:
- Website functionality
- Analytics and website performance
- Remembering preferences
- Understanding website traffic and interactions
- Advertising or marketing, where applicable
- Security and fraud prevention
Some cookies may be placed by third-party service providers that provide services to us, such as analytics, advertising, website functionality, or other technology services.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of portions of the website.
Google Analytics and Other Analytics Services
We use Google Analytics or similar analytics services to help us understand how visitors use our website.
These services may collect information such as IP address, device information, browser information, pages visited, interactions with the website, and other usage information. Analytics providers may use cookies or similar technologies to collect this information.
We use analytics information to understand website traffic, improve our website and services, and evaluate the effectiveness of our marketing.
Google's use of information collected through Google Analytics is subject to Google's applicable privacy policies and terms.
You may be able to limit or disable certain analytics technologies through your browser settings or other tools made available by the applicable service provider.
Advertising and Marketing Technologies
We may use third-party advertising, remarketing, conversion tracking, or other marketing technologies to measure advertising performance, understand website interactions, or display relevant advertising.
Where applicable, these technologies may use cookies, pixels, tags, or similar identifiers.
If advertising or analytics features are enabled that involve the collection or use of information for advertising purposes, we will provide disclosures and choices as required by applicable law.
How We Share Information
We do not sell personal information in the ordinary course of operating our business.
We may disclose personal information to third parties when reasonably necessary to operate our business, provide our services, process payments, or communicate with you. These third parties may include:
- Payment processors and financial service providers
- Website hosting, technology, and form service providers
- Website analytics providers
- Email and communication service providers
- Vendors and service providers that assist us in operating our business or providing our services
- Professional advisors, such as attorneys, accountants, or insurers
- Government agencies or law enforcement when required or permitted by law
These service providers may process information on our behalf or as necessary to provide the services requested by you or by us.
We may also disclose information when reasonably necessary to:
- Comply with applicable law, regulation, legal process, or governmental request
- Protect the rights, safety, or property of The Positive Pooch, our customers, or others
- Detect, investigate, or prevent fraud, security incidents, or illegal activity
- Enforce our agreements or policies
- Complete a merger, acquisition, sale, financing, restructuring, bankruptcy, or other business transaction
Third-Party Websites and Services
Our website may contain links to websites, products, or services operated by third parties.
Third-party websites have their own privacy policies and practices. We are not responsible for the privacy practices, security, content, or activities of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
If you would like more information about the third-parties used on our site, please contact us.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee that your information will never be accessed, disclosed, altered, or destroyed as a result of a security incident.
Where payment information is processed, payment information may be handled by third-party payment processors or other service providers that maintain their own security practices and requirements.
Payment Information
Some forms on this website may allow you to provide credit-card or other payment information. This information is collected through a secure third-party form service.
Payment information submitted through these forms may be used to facilitate or arrange payment for services.
Communications and Marketing
If you provide your email address or other contact information, we may use it to respond to your inquiries, provide requested information, communicate regarding orders or services, and, where permitted by law, send information about products, services, promotions, or other business communications.
You may unsubscribe from promotional email communications by using the unsubscribe mechanism included in the applicable email or by contacting us.
Even if you opt out of promotional communications, we may continue to send non-promotional communications when necessary, such as communications concerning an order, transaction, account, service request, or other business relationship.
We do not use false or misleading subject lines or sender information in commercial email communications.
Your Privacy Choices and Rights
Depending on where you live and whether applicable privacy laws apply to you, you may have rights regarding your personal information.
These rights may include the right to:
- Know or request information about the personal information we collect and how it is used
- Request access to certain personal information
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Opt out of certain sales or sharing of personal information, where applicable
- Opt out of certain targeted or interest-based advertising, where applicable
- Withdraw consent where processing is based on consent
- Receive information about categories of third parties with whom personal information is disclosed
Certain legal exceptions may apply to these rights.
Nevada Privacy Rights
Nevada law provides certain consumers with the right to submit a verified request directing an operator not to sell certain covered information collected about them. Nevada law requires applicable operators to provide a designated request address for these requests.
You may submit a privacy request using the contact information provided in the Contact Us section below.
California Privacy Rights
California residents may have additional privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, depending on whether the business and the particular processing activities are subject to those laws.
Where applicable, California residents may have rights concerning their personal information, including rights to know, delete, correct, and opt out of certain sales or sharing of personal information, as well as other rights provided by California law.
We will not discriminate against you for exercising privacy rights provided by applicable law.
To submit a privacy request, please contact us using the information below. We may need to verify your identity before completing certain requests.
Do Not Track Signals
Some web browsers offer a "Do Not Track" setting or similar signal.
Because there is not a universally accepted standard for responding to all Do Not Track signals, our website may not respond to such signals in all circumstances.
Where applicable law requires us to recognize a privacy preference signal, we will process that signal as required by applicable law.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through the website.
If you believe that a child under 13 has provided personal information to us through the website, please contact us so that we can take appropriate steps to address the information.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested products or services, maintain business and transaction records, comply with legal and regulatory requirements, resolve disputes, enforce agreements, and protect our legitimate business interests.
Retention periods may vary depending on the type of information and the reason it was collected.
When personal information is no longer reasonably necessary for these purposes, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable law and our business practices.
Data Breaches and Security Incidents
If we become aware of a security incident involving personal information, we will investigate the incident and take reasonable steps to contain, remediate, and respond to the incident.
Where notification is required by applicable law, we will provide notice to affected individuals and/or applicable governmental authorities in accordance with the applicable legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable laws.
When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
Contacting Us
If you have questions about this Privacy Policy or our privacy practices, you may contact us using the information below.
The Positive Pooch
LCleveland73@comcast.net
(610) 246-3410
Last Updated: October 6, 2026